Frequently Asked Questions
Everything you need to know about Brabantia products, shipping, and our commitment to sustainability.
What is the standard shipping time for orders within the USA?
Orders are typically processed within 1-2 business days. Standard shipping via FedEx or UPS generally takes 3-7 business days depending on your location within the United States.
Does Brabantia offer a warranty on trash cans and laundry care products?
Yes, we take pride in our quality. Most Brabantia products, including our iconic pedal bins and rotary dryers, come with a 5 or 10-year guarantee. Please check the specific product packaging or manual for exact warranty details.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied, you can initiate a return through our customer service portal for a full refund, excluding shipping costs.
Are Brabantia products eco-friendly and sustainable?
Sustainability is at our core. Many of our products are Cradle-to-Cradle Certified®, and we aim for 100% circularity. Our trash cans are designed to be recyclable, and we actively support reforestation projects with every laundry dryer sold.
How do I find the correct size bin liner for my trash can?
Every Brabantia trash can has a unique color-coded letter code on the inside of the lid. Simply match this letter (e.g., Size G or Size V) with our corresponding PerfectFit Bags for a seamless, tailor-made fit without messy overwrap.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.