Returns & Exchanges

We want you to be delighted with your Brabantia purchase, but if you are not completely satisfied, you can return your items within 30 days of delivery. All returned products must be in their original packaging and in unused, resalable condition.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a return authorization.

2

Pack Your Items

Securely place the unused items back into their original Brabantia packaging, ensuring all protective materials are included to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing